How to Set Up a BigCommerce B2B Store in Acumatica? A Step-by-Step Guide

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Running a B2B eCommerce store comes with enough challenges; manual data entry between platforms shouldn’t be one of them. If you’re using BigCommerce and still juggling inventory updates, pricing changes, and customer data across disconnected systems, it’s time to simplify. Connecting your BigCommerce store to Acumatica can save you hours of admin work, reduce costly errors, and give you real-time visibility into your operations.

In this step-by-step guide, you’ll learn how to set up a BigCommerce B2B store in Acumatica, from installing the connector to syncing pricing, contacts, and sales orders. We’ll also cover common integration issues, how to avoid them, and tips for getting the most out of your ERP setup. Whether you’re upgrading your tech stack or just starting to scale, this guide will walk you through what matters: smoother workflows, fewer headaches, and better results.

Overview of the Blog Information

Section	Key Points
Topic	How to Set Up B2B BigCommerce Store in Acumatica
Integration Purpose	Syncing BigCommerce Store with Cloud-Based ERP like Acumatica to manage orders, inventory, and to streamline customer data.
Key Benefits	-Real-time data synchronization -Reduced manual data entry -streamlined order processing -Enhanced customer experience –Improved efficiency
Target Audience	Businesses using BigCommerce and want to upgrade the ERP system for inventory, financial & CRM.
Required Tools	-Acumatica ERP -BigCommerce platform -BigComMerce Connectors for Acumatica -API Token from BigCommerce
Step 1: Install Connector	-Log into Acumatica -Navigate to the Marketplace -Search, Download, and install the BigCommerce Connector -Configure Connector Setting
Step 2:Connect Platforms	– Generate API Token in BigCommerce (Advanced Settings > API Accounts) – Copy and paste the token into Acumatica’s Integration Settings – Test the connection
Step 3: Sync Price List & Contacts	– Create and sync price lists in Acumatica – Ensure customer data is complete in Acumatica – Enable automatic syncing for consistency
Step 4: Set Up Sales Order Mapping	– Configure sales order mappings to transfer BigCommerce orders to Acumatica – Set up risk hold rules for credit limits & fraud prevention
Common Issues & Fixes	– Contacts not syncing: Ensure complete and matching customer records – API token errors: Verify and regenerate if needed – Data sync failures: Check connector settings
Pro Tips	– Contacts not syncing: Ensure complete and matching customer records – API token errors: Verify and regenerate if needed – Data sync failures: Check connector settings

Why Should You Set Up a BigCommerce Store in Acumatica?

BigCommerce is an e-commerce platform with more than 42,344 live stores in 2025. Its integration with Acumatica streamlines standard processes like custom pricing, bulk orders, and account management tools, making it a great tool for B2B BigCommerce stores. Gone are the days when you have to manage essential e-commerce elements like finance, data visibility, and project management on different platforms. Below are the entities that can be synchronized with BigCom and Acumatica Integration:

- Customer Price
- Classes
- Customer
- Information
- Customer
- Locations
- Stock Items
- Base Salary Price
- Price List
- Product Images
- Product Availability
- Sale Order
- Payments
- Information
- Shipment Details

“In today’s fast-paced eCommerce world, seamless integration is the key to efficiency. Connecting BigCommerce with Acumatica enables businesses to focus on growth instead of operations.”

Sajid Jamil

CEO of Metaviz

Acumatica is a modern solution for the problems and limitations of traditional ERP systems. These are some salient features of Acumatica:

Aspects	Details
Product	Accumenta ERP
Deployment	Cloud-based
Key Features	Management of Distribution, Finance (CRM), and Accounting, etc.
Best Suited For	SMEs seeking scalable & mobile accessibility, and Integration capabilities
Benefits	Customizable dashboard, real-time access to data, and mobile-friendly, etc.

Acumatica is a cloud-based ERP system that streamlines the financials, inventory, and customer relations of your BigCommerce store. Integrate BigCommerce with Acumatica and enjoy smooth business operation and management with a high-tech backend of a modern ERP system.

Why Set Up Your B2B BigCommerce Store in Acumatica?

Acumatica is one of the leading ERP choices for many stores, especially big-commerce stores. Both provide comprehensible solutions to all the hurdles related to scalability, data, and operation-related issues. Streamline your entire BigCommerce business operation by integrating BigCommerce with Acumatica. Some benefits of integrating your B2B BigCommerce store with Acumatica:

- Reliable & Consistent Data: By syncing BogCommerce and Acumatica, businesses can eliminate the possibility of having outdated or incorrect information across platforms. Product details, prices, and customer information are all updated in real time.
- Smooth Order Processing: An order on your BigCommerce store automatically gets processed through Acumatica, saving time and cost.
- Better Customer Experience: With data syncing between both platforms, your B2B clients get the personalized pricing and order history they need.
- Save Time: Automating standard procedures saves your team time to focus on other important tasks.

Why Set Up Your B2B BigCommerce Store in Acumatica?

Acumatica	Benefits for BigCommerce Stores
Integration	Build BigCommerce Storefront with Acumatica ERP
Key Features	Synchronization of products, orders., customers, and inventory levels between BogCommerce and Acumatica
Benefits	Streamlined operations, real-time data updates, reduced manual data entry, and improved order management
Best Suited For	SMEs seeking scalable & mobile accessibility, and Integration capabilities
Benefits	Customizable dashboard, real-time access to data, and mobile-friendly, etc.

Step-by-Step Guide to Set Up BigCommerce B2B Store with Acumatica

The setup of BigCommerce in Acumatica is not a complicated process. These are the main steps:

Step 1: Install the BigCommerce Connector in Acumatica

Ensure that the BigCommerce Connector is up and running in Acumatica. Remember, these two platforms can only communicate and share data and information if the BigCommerce Connector is installed correctly.

First, you’ll need to get the BigCommerce Connector up and running in Acumatica. This connector is what links the two platforms and lets them communicate with each other.

How to Install:

- Log Into Acumatica: Go to the Marketplace section once you’re logged into your Acumatica account.
- Locate the BigCommerce Connector: Find the BigCommerce connector in the marketplace.
- Start Downloading for Installation: Download and install the connector. Be mindful that the system requirements for running the software are fulfilled.
- Set It Up: After the successful installation of the connector, configure it by entering the connection details so it can properly sync data between Acumatica and BigCommerce.

Step 2: Connect Acumatica to BigCommerce

Now it’s time to link the two systems. You’ll need an API token from BigCommerce to do this.

Steps for Connecting:

- Generate the API Token in BigCommerce:
  - Log in to BigCommerce and go to Advanced Settings > API Accounts.
  - Create a new API account and copy the provided API token.
- Add the API Token in Acumatica:
  - In Acumatica, go to Integration Settings and paste the API token into the required field.
- Test the Connection:
  - After you’ve entered the API token, test the connection to make sure both systems are communicating correctly.

Step 3: Sync Price Lists and Contacts

This step is crucial to make sure your pricing and customer data match up across both platforms.

How to Sync BigCommerce Store Price List & Contacts with Acumatica?

- Create Price Lists in Acumatica:
  - Click on Pricing > Price Lists in Acumatica. You can either use an existing price list or create a new one.
- Sync Price Lists:
  - In the connector settings, turn on the option to automatically sync price lists from Acumatica to BigCommerce.
- Sync Contacts:
  - Double-check that customer information in Acumatica is complete and ready to be synced with BigCommerce. This will ensure your customers see their correct pricing and order history on the BigCommerce store.

Step 4: Set Up Sales Order Mappings and Risk Holds

Sales orders and risk holds must be configured so the integration works seamlessly when syncing orders between the platforms.

How to Configure:

Map Sales Orders: In Acumatica, go to Sales Orders and set up the mappings. This ensures that orders from BigCommerce are correctly transferred into Acumatica’s system.
Set Up Risk Hold Rules: Sometimes, orders may need to be flagged for review due to issues like credit limits. Remember to properly configure Acumatica’s risk management settings. It will save time and unnecessary risks in the order processing.

Common Issues and Troubleshooting Tips

After successfully setting up the integration process, you might encounter some issues. Here’s how to handle them:

- Contacts Not Syncing: If contacts aren’t syncing, check that the data in Acumatica is correct. Don’t forget to complete the customer records, and double-check the contact information from BigCommerce and Acumatica.
- API Token Errors: If there is an error in the API token, re-enter it after cross-verification. If the token has expired, generate a new one and then update it in Acumatica.
- Data Sync Failures: If your price lists or inventory aren’t syncing, check the connector settings and look for any updates or changes that could have caused the issue.

How to Get the Most Out of BigCommerce Setup in Acumatica

After the successful completion of the setup, here are some tips to help you get the best results:

Ensure Data Consistency: Regularly check that product, pricing, and customer data are the same across both platforms. This will prevent confusion and errors down the line.
Use Real-Time Syncing: Set up your system to sync data in real time so changes are reflected instantly. This helps maintain accuracy and saves time.
Review Your Settings: As your business grows, your needs may change. Be sure to review and adjust your configuration to keep everything running accurately.

Takeaways

As we have mentioned earlier, the integration of the Acumatica connector with BigCommerce stores has many benefits related to scalability, data integration, and customer relations. Exponentially increase the scalability and interoperability of your BigCommerce store. With years of industry experience, Metavizpro provides affordable and quality BigCommerce store development services. Our in-house professionals will ensure that the quality assurance and project requirements are fulfilled.

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Zain Ali

AI & Data Science Specialist

Zain Ali is a dynamic AI engineer and software development expert known for crafting intelligent, scalable, and future-ready digital solutions. With extensive experience in artificial intelligence, machine learning, and web development, he empowers businesses by building systems that drive performance, automation, and innovation.